Tickets Roadmap

Welcome to the Tickets Roadmap!

I work super hard to try and keep Tickets updated and fresh, so heres a sneak peek of what i hope and am working to achieve

Ticket Notes

Ever wanna say "this user is an idiot, i mean really HOW HARD COULD RUNNING THE /suggest COMMAND BE I MEAN FFS ITS LIKE 7 SECON-" just me? oh ok

Well then im sure you've wanted to note down "user tried X and failed" or "User provided this info" etc. We'll with this feature you'll be able to set notes on every ticket that can be viewed easily

Ticket Feedback

Ever wondered what a user thought of their support?
Do you also not want to be awkard and DM them for it?

Well Tickets will send a DM asking for feed back and send it to a channel for you to view, and will provide a 2 day limit before removing the option so you aint getting outdated data or wondering "What did we help them with?"